Frequently Asked Questions
What is the Cozy Heart Mail Club?
The Cozy Heart Mail Club is a monthly mail subscription. For $12 a month, you will receive a curated collection of paper goods around a cozy theme. Each month includes a postcard print, sticker sheet, letter, paper scrap, waterproof sticker, color palette, and more!
Can I join the Cozy Heart Mail Club just for one month?
Yes! While the Cozy Heart Mail Club is a subscription, you are able to cancel anytime.
How long does shipping take?
Orders are typically processed within 3-5 business days, but during busier times, it may take longer. Mail Club orders ship within the first weke of the month. You will receive a notification once your order is packed and shipped.
Can I return or exchange my order?
Due to the handmade nature of our products, we don't accept returns. However, if something arrives damaged, please reach out within 24 hours of receiving your order, and we'll make it right!
Can I cancel or change my order?
Cancellation or change requests made after placing an order are not guaranteed. If you need to change your order due to unusual circumstances, please reach out ASAP. Please double-check your shipping address and cart before checking out!